The 4 pillars of our service concept
Of course, we offer tailored servicing of our products and systems for their whole operating life. We endeavour to make the most appropriate specialists for each product or system available to our customers, either using our remote diagnosis facility or by sending them to site. The complexity of our systems requires this approach.
Each service concept is individually tailored to the customer’s requirements and the system, and is supported on 4 pillars:
- Contactable 24 hours a day
- Short reaction time
- Preventative measures
- Highly competent support on site